Privacy Policy

Privacy Policy

Last updated: September 10, 2024

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1. Information We Collect
1.1 Information Provided by the User: We collect personal data when you:

Make a purchase.

Subscribe to our newsletter.

Submit contact or support inquiries via our forms.
This information may include, but is not limited to, your name, email address, phone number, shipping address, and payment details.

1.2 Information Collected Automatically: During your interaction with our website, we collect data through cookies and similar tracking technologies, including:

IP address.

Browser type and device information.

Pages visited and duration of your session.

2. Use of Information
We use your personal data to:

Process orders and facilitate transactions.

Communicate updates regarding your purchases, product enhancements, and relevant offers.

Optimize your browsing experience on our website.

Ensure compliance with legal, tax, and security obligations.

3. Information Sharing
Tronix Technology MX does not sell or distribute your personal information. We only share data under the following circumstances:

Service Providers: We engage with third-party providers strictly to process payments, manage logistics, and fulfill our contractual obligations.

Legal Compliance: We may disclose information when required by law or to respond to valid legal requests from public authorities.

4. Your Rights (ARCO Rights)
In accordance with applicable regulations, you have the right to:

Access: Request a copy of the personal information we hold about you.

Rectification: Request updates or corrections to your personal data.

Cancellation: Request the deletion of your data from our records.

Opposition: Object to the processing of your data for specific purposes, such as marketing communications.
To exercise these rights, please contact our support team.

5. Data Security
We implement robust security measures to protect your information, including:

Industry-standard data encryption.

Restricted access protocols for authorized personnel only.

Please note that while we strive to protect your data, no transmission over the Internet is entirely secure; therefore, we cannot guarantee the absolute security of information transmitted to our platform.

6. Changes to this Privacy Policy
Tronix Technology MX reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page and will be reflected by an updated "Last updated" date.

Contact Us
If you have any questions regarding this policy or the handling of your data, please reach out to us through our official contact channels.

Legal Notice

Last updated: September 10, 2024

This Legal Notice governs access to and use of the Tronix Technology MX website. By using this site, you agree to the following terms and conditions.

1. Website Ownership

This website is owned by Tronix Technology MX, located at Lázaro Cárdenas 11, Adolfo López Mateos, 42094 Pachuca de Soto, Hgo., and its purpose is to inform about our products and services related to innovation in lithium batteries, electric motors, and control and monitoring systems.

2. Intellectual Property

All content, including text, graphics, logos, images, videos, and software, is the property of Tronix Technology MX or its licensors and is protected by intellectual property laws. Reproduction, distribution, or modification of any content is prohibited without our prior written authorization.

3. Limitation of Liability

Tronix Technology MX strives to ensure that the information on this site is accurate and up-to-date. However, we do not guarantee that it is error-free or that the site will be available uninterrupted. We assume no liability for any damages arising from the use of this site, including viruses or system failures.

4. Links to Third Parties

This site may include links to third-party websites for your convenience. Tronix Technology MX does not control and is not responsible for the content, privacy policies, or practices of these sites. Access to third-party sites is at your own risk.

5. Jurisdiction

This Legal Notice is governed by Mexican law. Any dispute arising in connection with the use of this site will be submitted to the competent courts of Pachuca de Soto, Hidalgo.